Move Your Balance Back to Your Wallet
When you are ready to withdraw, head to the cashier and select the withdrawal tab. We send payouts to the same wallet type you deposited with — bKash, Nagad, or Rocket — so your money goes back to a number you already own. Enter the amount you want to withdraw and double-check the wallet number on file. If your account has not
completed identity verification yet, you will be prompted to do that before the request processes. Completed withdrawals leave our system and clear to your mobile wallet; actual arrival time depends on the wallet provider at that point.
- Go to withdrawal tab — Open the cashier and switch to the withdrawal tab, then choose your payout wallet — bKash, Nagad, or Rocket.
- Enter amount and wallet number — Type the withdrawal amount, confirm the wallet number on your account is correct, and submit the request.
- Complete verification if prompted — If identity verification is pending, upload the required documents before the withdrawal proceeds.
- Await wallet credit — Once our system processes the request, the funds move to your mobile wallet; check your wallet app for the credit.